The New Discipline of Digital Business Automation
End-to-end business process transformation is dead
Business and technology leaders are redefining the processes underpining critical digital business capabilities. To do this, they are abandoning large-scale process transformation efforts in favor of targeted digital automation activities based on new technologies and practices.
- Rip and replace is no longer viable as a process change strategy
- Digital work will meld man and machine in new and creative ways
- Digital business automation tools and skills will supersede BPM