The New Discipline of Digital Business Automation

End-to-end business process transformation is dead

Business and technology leaders are redefining the processes underpining critical digital business capabilities. To do this, they are abandoning large-scale process transformation efforts in favor of targeted digital automation activities based on new technologies and practices.

Key takeaways:

  1. Rip and replace is no longer viable as a process change strategy
  2. Digital work will meld man and machine in new and creative ways
  3. Digital business automation tools and skills will supersede BPM
Read the full report to get Forrester’s thoughts on how the new discipline of digital business automation will accelerate companies’ transformation.

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